I have always struggled throughout my life with communication and often relied on my Mother to speak on my behalf because I had given up with involving myself in conversations. Before I met Kirsty, I had ‘trialed and tested’ different lip-speaking support, as I am very specific about what type of lip-speaking support I need. Sadly, they were not suitable for me. Then I met Kirsty, and I was amazed with how much information I had missed out in work meetings and conversations. Kirsty’s support from day 1, has always been fantastic. I am very lucky to be able to now call her a friend. She always remains professional, and her lip-speaking support is always at a ‘high standard’.
Before a meeting, Kirsty always asked me if I prefer her to speak using her voice, or ‘switch off’ her voice, to ensure that I am happy with the support I am receiving. I have asked Kirsty to support me in many different scenarios. I have had to attend big meetings with my work colleagues, which can range between 3 and roughly 15 people in a meeting. I would be completely lost, if I did not have her support. I also had to manage a social group and I could not understand the member in my group, but luckily, I had Kirsty on hand to assist me on this and ensure I could understand everyone.
On one occasion, my Great Auntie sadly died in January 2020, Kirsty was so kind to volunteer to support me, to ensure that I was able to understand everything at the funeral. During the wake, I had a few people approach me and speak to me. Usually I try my best to avoid any conversation with people, because I feel embarrassed as I cannot hear them. Although on this occasion, I felt my confidence soar, because I had Kirsty on hand, ready to provide me with communication support. I then found myself approach several people to initiate a conversation. It was great to be able to ‘mingle’ for a change, rather than hide away in the corner!
I would highly recommend Kirsty, she is lovely, her support is always at a high standard, and she is very professional.
Thank you, Kirsty for all your help!